1. The overall objective for a Directorate's "Away Day" is of primary importance - yet this must be separated from the initially imagined process design for achieving it. 2. The person holding the overall objective (e.g. the Director) may well not be the best-placed person to design the day, though their ideas will help the
A member of a Learning & Development team in a large consultancy was planning to "enhance the usage of their e-learning portal and bring in more awareness about this mode of learning". He was looking for "material on enhancing an online training mode, and any mailer/ initiative that could help make this a success".